YOUR SUCCESS DESTINATION IS LOADING

Communication Efficiency

Silos between online and offline don't exist in the mind of the consumers. Brands shouldn't loose sight of how their offline tactics affect online conversations.

Customer Experience

Optimizing your touch points to provide a better customer experience and engage with your customers via social media is key to your customer care.

Community Engagement

Engaging your customers through creative online campaigns, social conversations, crowdsourcing and user generated content can improve your brand image and make you gain business value.

VIRAL DIGITAL is a boutique consulting firm focused on

Digital Business & Social Media

We help our clients, businesses and organizations, leverage the power of social media by embedding social technologies into all their processes through a 4 pillars approach: Communication Efficiency, Customer Experience, Connected Enterprise and Community Engagement..


We provide offerings related to

Social Media
Marketing

Social media is changing the way brands should communicate. We help you rethink your connection with your audience, to strive for a two-way communication and build relationships with them. It is all about providing a unique experience and valuable content.

Social Business
Consulting

Social media is not owned by marketing but by the whole organization. Your audience is looking for something more than viral campaigns and creative content. They want you to listen to what they are saying and they want to know that you, as a business, are taking that into account.

OUR SERVICES

Check out the list of services we offer to get a full view of how we can help you.

CONTENT STRATEGIES AND PRODUCTION
COMMUNITY
MANAGEMENT
DESIGN
AND DEVELOPMENT
SOCIAL MEDIA CAMPAIGNS AND ADVERTISING
MOBILE MARKETING STRATEGIES
Bloggers and influencers Outreach
CUSTOMER LOYALTY PROGRAMS
ONLINE REPUTATION MANAGEMENT
SOCIAL CONVERSATIONS AUDITS
SOCIAL MEDIA
BENCHMARKS
EMPLOYER
BRANDING
SOCIAL BUSINESS
DESIGN
CUSTOMER CARE AND SOCIAL CRM
SOCIAL MEDIA
TRAININGS
DIGITAL
TRANSFORMATION

OUR PARTNERS

OUR TOOLS

Check out the list of tools we offer.

Meet THE TEAM

Our team is made of business people, analysts, marketers and creatives. 

Catherine Lauren
Strategic Planning Director
Jacob Nelson
PR Director
Linda Robenson
Content Director
Tony Loranso
Social Media Director
Suzane Green
Digital Nurses Supervisor
Sara Ravi
Operation Manager - London
Raji Abouchacra
General Manager - Lebanon
Jack Macwood
Head Of Digital Doctors
Hani Ali
General Manager - Toronto
Zainab Fares
Digital Manager
Shakir Aboud
Analytics Director
Samar Sarkis
HR & Finance Director
Michael Bakingham
Digital Senior Manager
Natalie Eastwood
Communication Manager
George Khoury
Communication Manager
Sophie Elgera
Senior Communication Executive
Nermine Essa
Digital Senior Nurse
Nour AlAbdullah
Social Media Senior Executive

some fun facts

Time flies! This is what we have been doing since September 2011.

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